Delivery Fluency - Your journey to dependable software delivery

On this page you will learn about

Are you responsible for delivery management and tired of software releases dragging on forever? Sick of your team burning the midnight oil just to hit deadlines? Look no further.

Or perhaps you are someone moving into delivery management? We're here to equip you with the mindset, skillset, and toolset to help your team deliver consistently on time, all without micromanaging or frazzling your co-workers.

Elevating your delivery game is easy with our highly curated delivery management course.

Spend just 2-3 hours a week over 4 weeks and watch your delivery process transform.

What you get

  • A practical approach to predictable and sustainable delivery management.

  • 4 weeks blended learning

  • 10-12 hours of self-paced learning content

  • 5 hours of live calls

  • Course workbook and templates

  • 2 expert trainers

Consistently deliver valuable software on time & budget

Delivery Management involves

  • Designing a software delivery process and setting it up for success

  • Planning and sequencing work

  • Communicating with stakeholders and managing their expectations

  • Managing and mitigating risk

  • Analysing the process to continually improve and adapting accordingly

Whether the team has a dedicated delivery manager or divides the responsibilities among multiple roles, many (though not all) of these processes benefit from the co-creation and active participation of the entire team.

We help you move...

From:

  • Overcommitting and underdelivering

  • Rigid processes which slow you down

  • Constant fear of missing deadlines

  • Constant busywork and lots of time spent on low-value tasks

To:

  • Consistently and predictably delivering quality software at a sustainable pace

  • Co-creating a lightweight process together with your team and adapting it as context changes

  • Calm confidence in a reliable process that leaves space for innovation, creativity and even a bit of fun

  • Knowing what to drop and prioritising based on value

Ready to craft a delivery process that works for your team? Join us and discover how to tailor agile methods to your team's unique context.

What makes this course special? 

  • Emphasis on the mindset and focus on understanding the purpose behind a method to enable true agility; the ability to choose and adapt methods to suit your needs

  • Framework agnostic - While the course aligns most closely to Kanban, many of the principles can be used with Scrum and other frameworks (Scrumban, KanPlan, XP…)

  • Real life examples of how to use and adapt different methods from decades of hands-on experience

  • Exclusive tools: Many home-grown solutions from beyond the standard frameworks

  • You will benefit the most from this course if you work in software and you are someone who needs to support their team with delivery management (e.g. tech lead or product manager)

  • You will learn to improve communication within your team, ensuring essential information remains readily accessible to facilitate self-organisation. You will understand the whys and the hows of multi-level planning including which amounts of detail are required at each level. You will also have several strategies to manage risk. You will be able to design your process and use visualisation to unblock work, understand progress and safeguard your team’s concentration by reducing distractions. You will know which data to collect to inform and inspire process improvements.

  • This is an online, self-paced course with instructor-led consolidation sessions.

    This course design caters to diverse schedules and allows participants to learn at their own pace while still benefiting from expert support. The weekly consolidation call encourages participants to keep the momentum but also allows flexibility depending on other demands.

Programme Overview

The course consists of two elements: content and group consolidation calls.

You will receive weekly content pushed to you to consume at your own pace. Content includes theory, practical exercises to try and templates to use with your team.

Attend the weekly group consolidation call to strengthen your learning, share your insights and dive deeper into a particular topic. 

At the end of the course you will understand the key factors in enabling software delivery flow and be able to implement them in your team.

Module 1 
Crafting team structures and processes

Vision & Mission

  • Connect team’s work to the company vision & mission.

Team Agreements

  • Clarify roles and responsibilities and learn how to run a session to align expectations.

  • Define communication channels and shared tools.

  • Select and specify recurring ceremonies.

Stakeholders

  • Establish communications with stakeholders (includes stakeholder mapping).


Bridge to Next Module

  • How does work enter the backlog?

By the end of module 1, you will have tools to align on direction, responsibilities and core-processes, as well as clear communication channels, and stakeholder engagement strategies. You will learn to improve communication within your team, ensuring essential information remains readily accessible to facilitate self-organisation.

Module 2
Evidence-based planning & Risk Resilience

Risk Resilience

  • Spikes and experimentation.

  • RAID (Risks, Assumptions, Issues, Dependencies).

  • Skills Matrix to uncover knowledge gaps.

  • Feature maintenance balance.

  • Essential information to capture about work items.

  • Deciding who will work on what.

High-level and Iteration Planning

  • Epic planning and tracking.

  • Pick the right level of detail for planning.

  • Planning vs looking ahead.

  • Iteration Planning.

Bonus chapter

  • Epic mapping

By the end of module 2, you will understand the whys and the hows of multi-level planning including which amounts of detail are required at each level. You will also have several strategies to manage risk.

Module 3
Achieving daily delivery fluency

Designing the Delivery Process

  • Designing the analysis phase of the process.

  • De-risking the implementation phase.

  • Why visualise a process? What to visualise.

Tracking

  • Measuring flow and process analysis through data collection.

  • Tracking and visualising blockers and bottlenecks.

Reflection

  • Retrospectives for continuous improvement.

By the end of module 3, you will be able to design your process and use visualisation to unblock work, understand if your process is working and safeguard your team’s concentration by reducing distractions. You will know which data to collect to inform and inspire process improvements.

Upcoming course dates

Each cohort starts with a kick-off call and then has a weekly consolidation call over the course of 4 weeks.

Book ahead for early bird prices, follow individual course link below for details.

 

Cohort 1 with weekly calls
Thu 12 PM - 13 PM CEST

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Cohort 2 with weekly calls
Thu 16 PM - 17 PM CEST

Meet the trainers

Meet Jo and Lucy!

Our combined experience covers delivery management, analysis as well as management and execution of projects, teams, programmes, and products. We support team enablement through facilitation, coaching, training, and consulting.

We have led delivery management in a wide variety of different contexts (enterprise, scale-up, non-profit) and lots of different setups. We have applied these practices hands-on and also consulted others on how to implement them.

Examples of past successes

Planning accuracy

  • On a large-scale enterprise client our team routinely hit 95% planning accuracy 

Delivery speed

  • For a greenfield project we were able to consistently increase delivery speed while maintaining a high level of quality. Our average cycle time per ticket went from 4.2 days to 2.1 days

Visual processes

  • Our visual delivery methods were consistently showcased as “poster-children” of a successful delivery project for Thoughtworks, a leading international software consultancy.

Still have questions? 

Email us on hello@sthsthconsulting.com or talk to us directly 👇